• "Standard Twin" rooms have been renovated with "shower booths" and "separate toilets" instead of unit baths.
• There are no "bathtubs" in the rooms, so please use the 1st-floor natural hot spring large communal bath with flowing water from the source.
• When used by three (or four) guests, instead of an extra bed, a queen-size (W1600×H2000) sofa bed will be available.
• The number of "Onsen Suite" rooms where you can enjoy hot springs in your room has been increased to four.
• There are no Japanese-style rooms available. Including "Onsen Suite" rooms, all rooms are Western-style (bed type).
• The rooms have been made easier to stay in with the elimination of steps inside.
• Body care services are not provided. Please use the massage chairs on the 1st floor.
• A new lounge has been established where you can enjoy unique beverages from Yakushima and a magnificent view.

• Check-in is from 3:00 pm, and check-out is until 11:00 am.

• Please consult with us in advance. Depending on the reservation status on the day, we may not be able to accommodate your request.
• Charges: Up to 3 hours → 30% of the room rate for your stay / Up to 6 hours → 50% of the room rate for your stay

• If there is availability, an extension of your stay is possible. Please inquire at the front desk.
• Please be aware that moving rooms may occur depending on other guests' reservation statuses.

• When going out during the day, you may leave your key at the front desk if necessary.
• Please note that a fee of 3,000 yen will be charged for reissuing a lost room key.

• There are three types of rooms.
• There are “Onsen Suite” rooms with scenic view hot springs (total of 4 rooms), and “Standard Twin” rooms that face either the sea or the mountains (total of 38 rooms).

• You can view the vast expanse of the Pacific Ocean. Please enjoy the horizon stretching far into the distance and the magnificent sunsets and sunrises.
• In the winter, it is possible to observe whales.

• You can view the majestic mountains of Yakushima, such as Mt. Mocchomu (940m), which partially lies within the World Natural Heritage site.

• The room has two beds and one sofa bed. When used by four guests, the queen-size (W1600×H2000) sofa bed is shared by two people.
• Although the sofa bed can accommodate up to two people, the sleeping space often becomes cramped, hence we recommend a maximum of three guests per room.

• Room specification is not possible. At the time of booking, we can take your wishes into account, but please be aware that we may not always be able to meet them. Please understand this in advance.

• Yes, that is possible. Please contact us in advance with your preference.
• In standard rooms (twin rooms), the two beds are usually prepared separately.
• If you prefer the beds pushed together, please let us know in advance.

• We have minimized steps and offer universal rooms with handrails in areas such as the bathroom. Reservations can only be made by email.
• There is also the accessible restroom in the shared space on the 2nd floor.

• We will accommodate your wish as much as possible. Depending on the reservation status, we may not be able to meet your wish. Please understand this in advance.

• We do not offer connecting rooms. If you require a larger room, we recommend the "Onsen Suite."

• Yes, small children are welcome to stay. We also provide baby beds. (As the number of baby beds is limited, please contact us in advance.)

• Common amenities include shampoo, conditioner, body wash, toothbrush, hairbrush, and cotton swabs.
• For female guests, we provide a shower cap, cotton set, cleansing milk, peeling gel, and all in one cream (for women).
• For male guests, we provide a razor, shaving cream, men's face wash, and all in one cream (for men).

• Towels, hairdryer, amenities pouch, room wear (indoor clothing), drip stand, room shoes, luggage rack, desk clock, hangers, and hangers with clips.
• Emergency light, desk mirror, LCD TV, refrigerator, electric kettle, shoe dryer, security box, and blackout curtains are provided.
• “Onsen Suite” exclusively include a Bluetooth player, bathrobe, humidifying air purifier, face mask, THREE skincare set, and tabletop mirror.

• Humidifier, shower bench, baby bed, wheelchair, umbrella, USB power strip, various mobile charging cords, outlet strip, conversion plug, nail clipper, ice bag, and pulse oximetry.
• Thermometer, sewing kit, steam iron, Apple Watch charging cable, and card games are also available. All are limited in number.

• Yoga mats are available for rent. Quantities are limited. Please ask at the reception desk.

• We provide two sizes to fit their height (110cm, 150cm). Please inform us of your preference in advance.

• From 3:00 pm to 12:00 pm and in the morning from 5:30 am to 10:30 am. Please note that towels are not provided in the large communal bath, so be sure to bring towels from your room.

• Both men's and women's areas have "scenic open-air baths" and "indoor baths."

• According to Kagoshima prefecture ordinance, only children under the age of 6 are allowed.

• Reception is available from 3:00 pm to 6:00 pm at the 1F counter.
• Day-use bathers may use the hot springs until 7:00 pm.

• The fee is 1,800 yen per adult and 900 yen per child (elementary school age), including the cost of towels and bath towels.
• For island residents, the fee is 1,000 yen per adult and 500 yen per child (elementary school age). An additional 300 yen will be charged if towels are used.
• Island residents must present a form of identification (such as a driver's license) that verifies their address along with their bath ticket.

• Use may be denied if the hotel determines that the design of the tattoo might intimidate other guests.

• It is a natural hot spring that flows directly from a source 800 meters underground.
• The water is an alkaline simple hot spring, with specific therapeutic benefits for conditions such as insomnia, fatigue recovery, and health promotion.
• The source temperature is relatively low at 34.5 degrees Celsius, so heating is done by circulation, but no water is added at all.

• Dinner is available. Advance reservation is required via phone or other means.

• Dinner is from 5:30 pm to 8:00 pm, and seats are available until closing time at 9:30 pm.
  Breakfast is from 6:30 am to 9:30 am, and seats are available until closing time at 10:00 am.

• We offer a buffet-style meal featuring "dishes that use abundant local ingredients" carefully selected by our head chef.

• Meals are served buffet-style. Part of the menu varies daily.

• Yes, you can add dinner later. The cost is 8,800 yen per adult, 4,400 yen per child (elementary school age and above), and free for preschool children. (For additions on the day, please inquire at the front desk)

• We offer an all-you-can-drink plan for the dinner drink menu.

• There are no private rooms.

• We do not allow guests to use the restaurant or lounge while wearing in-room attire.

• Seat reservations are not required, but as there can be busy periods, we recommend making a reservation if you have decided on your plans.
• Availability of seats, reservations, and inquiries can be made via email or phone.

• Please inform us the name, message content, and your preferred timing for presenting the message plate.

• Arrangements can be made with notice at least 14 days prior to use. A cake of approximately 15 cm in diameter will be served, 3,500 yen including tax.

• Yes, you can add breakfast later. The cost is 4,000 yen per adult, 2,000 yen per child (elementary school age and above), and free for preschool children. (For additions on the day, please inquire at the front desk)

• Entry is from 6:30 am to 9:30 am, and seats are available until 10:00 am.

• We apologize, but we do not offer room service.

• Meals are served buffet-style and are available only in the restaurant.

• The lounge is available for hotel guests only.

• From 3:00 pm  to 10:30 pm, and seats are available until 11:00 pm.

• We do not allow guests to use the restaurant or lounge while wearing in-room attire.

• Please enjoy them in the lounge or on the terrace.

• Soft drinks and other items are provided. Children are welcome to use the lounge as well.

• We arrange bento from Asahi Bento.
• Breakfast bento: Bento wrapped in bamboo bark (with two rice balls) is available for 500 yen each, and lunch bento (with two rice balls) is available for 550 yen each.

• Please place your order at the reception desk by 7:00 pm  the day before.

• You can pick them up from 4:00 am at the front desk on the day. Please inform us of your planned departure time in advance.

• For guests with a breakfast-inclusive plan who wish to have bento, the breakfast can be substituted with up to two bento meals (a bento wrapped in bamboo bark and a lunch bento) at no additional cost.

• We have three washing machines and three dryers available.
• The washing machine costs 300 yen per use, and detergent is automatically added. The dryer can be used for 100 yen for 30 minutes.
• Additionally, there is a shared dryer (free of charge).

• There is a free parking lot available. It is outdoors and does not have a roof.

• Wi-Fi is available throughout the hotel.

• There are shared smoking booths on the outdoor corridor on the 2nd floor and next to the elevator on the 4th floor.
• All rooms are non-smoking.

• We do not offer body care services. Please use the massage chairs located in front of the 1F large communal bath.
• Alternatively, please use a local body care specialist.
• Temomiya Nagomi TEL:090-9589-1387
• Hogushiya Nenek TEL:0997-43-5303　https://hogusiya-nenek.jimdofree.com/
• Yawaraca Aroma Body Care　TEL:090-9795-4253　https://yawaraca.jp/yohaku/
• Sankara Hotel & Spa Yakushima TEL:0997-47-3488　https://www.sankarahotel-spa.com/spa/

• A microwave is available on the 5th floor (vending machine area). Please feel free to use it.

• Please fill out the "Contents" section on the courier slip with the "name of the person staying" and the "start date of the stay", and send it to the hotel.
• As most courier services use ship transport, please send it with a 2-3 days margin in your schedule.
• There is a possibility that the luggage may not arrive if the ferry is canceled due to bad weather.

[Address]
samana hotel Yakushima, Attention: Front Desk
136-2 Onoaida, Yakushima Town, Kumage District
Kagoshima Prefecture 891-4404
TEL: 0997-47-2011

• We have baby beds available. (As the number of baby beds is limited, please contact us in advance.)

• We do not sell items such as diapers.
• There is an A-Coop Onoaida store (supermarket) about a 10-minute walk away that carries daily necessities.

• We do not offer sterilization services. However, if it's a baby bottle, we can assist you with boiling sterilization.

• We do not prepare baby food. Please bring your own.

• For dining, there is "BonKlard (closed on Mondays)" about a 5-minute walk from the hotel, and "Ajitoku (closed on Thursdays)" about a 10-minute walk away.
• For cafes, there is "Yakushima Karin (closed on Sundays, Mondays, and holidays)" and "Salon Yunomine (closed on Sundays and Mondays)" about a 20-minute walk from the hotel.
• For bakeries, there is "Peita (closed on Tuesdays and Wednesdays)" about a 3-minute walk, and "Pain de Sucre (closed on Sundays, Mondays, and holidays)" about a 20-minute walk away.

• Onoaida Onsen: About 5 minutes on foot (about 1.2 km) Bathing fee: 300 yen (07:00–21:00)
  It’s a very hot spring with a source temperature of 49°C. Enjoy the difference from the "Yakushima Onsen" attached to the hotel. The source itself is different from Yakushima Onsen.
• Hirauchi Kaichu Onsen: About 15 minutes by car (about 8 km) Suggested contribution: 200 yen (Bathing is only possible for about 2 hours around low tide twice a day.)
  It is mixed-gender, with no changing rooms, and you change behind rocks. Bathing in swimsuits or underwear is not allowed, but wearing a bath towel wrap or Yuamigi (a special onsen wear) is fine.
• Yudomari Onsen: About 15 minutes by car (about 9 km) Suggested contribution: 200 yen (Bathing available 24 hours)
  There is only a token divider between the men's and women's bathing areas. Bathing in swimsuits or underwear is not allowed.
  Wearing a bath towel wrap or Yuamigi (a special onsen wear) is fine. Only the detached bath located about 30 meters away allows wearing swimsuits.

• There is a post office with a “Japan Post Bank” ATM about a 5-minute walk from the hotel, and a "JA Bank" ATM about an 8-minute walk away.
• By car, about 20 minutes to the Anbo area, there are ATMs for "Minami-Nippon Bank" and "Kagoshima Bank".

• We do not handle it at the hotel. Please use the "post office" located about a 5-minute walk from the hotel.

• There are no convenience stores on Yakushima Island.
• There is a supermarket "A-Coop Onoaida store" (9:00 am to 8:00 pm) about a 10-minute walk from the hotel.

• There are "Drugstore Cosmos" (9:00 am - 8:00 pm), "Drugstore Mori" (9:00 am - 10:00 pm), and "Drug Eleven" (9:00 am - 8:00 pm) near the airport, about a 35-minute drive (about 24 km) from the hotel.

• There is "SOMES" (8:00 am to 8:00 pm) near the airport, about a 35-minute drive (about 24 km) from the hotel.
• It is a well-stocked home center that offers everything from daily necessities to fishing gear, leisure goods, and alcohol.

• Inside "Drug Eleven" (9:00 am - 8:00 pm) near the airport, about a 35-minute drive (about 24 km) from the hotel, there is a "Can Do."
• Inside "Wai Wai Land" (9:00 am - 8:00 pm) in Miyanoura, about a 40-minute drive (about 32 km) from the hotel, there is a "Watts."

• There is "Onoaida Clinic" (https://onoaidaclinic.com/) about a 30-second walk (30m) from the hotel. The clinic has limited hours, so please refer to the official website for details.
• For a general hospital, there is "Yakushima Tokushukai Hospital" (https://www.yakushimatokushukai.com/). It is about a 45-minute drive (32 km) from the hotel.

• Shiratani Unsuikyo: about 1 hour by car (about 42 km)
• Yakusugi Land: about 50 minutes by car (about 29 km)
• Arakawa Trail Entrance: about 1 hour by car (about 30 km)
• Kigen-sugi Cedar: about 1 hour 10 minutes by car (about 35 km)
• Yakusugi Museum: about 25 minutes by car (about 16.5 km)
• Yakushima Environmental and Cultural Village Center: about 50 minutes by car (about 34 km)
• Yakushima Umigame-kan: about 50 minutes by car (about 34 km)
• Ohko Falls: about 35 minutes by car (about 21 km)
• Senpiro Falls: about 15 minutes by car (about 5 km)
• Toroki Falls: about 10 minutes by car (about 4.5 km)
• Nagata Inakahama Beach: about 1 hour 15 minutes by car (about 53 km)
• Isso Beach: about 1 hour by car (about 43 km)
• Harutahama Beach: about 20 minutes by car (about 13 km)
• Kuriohama Beach: about 25 minutes by car (about 16 km)
• Yakushima Lighthouse: about 1 hour 30 minutes by car (about 60 km)
• Shitoko Gajumaru Banyan Park: about 1 hour by car (about 40 km)
• Sarukawa Banyan Tree: about 15 minutes by car (about 9 km)
• Nakama Banyan tree: about 20 minutes by car (about 15 km)
• Onoaida Onsen: about 5 minutes by car (about 1.2 km)
• Hirauchi Kaichu Onsen: about 15 minutes by car (about 8 km)

• Miyanoura: about 50 minutes by car (about 35 km)
• Anbo: about 25 minutes by car (about 16 km)
• Kurio: about 30 minutes by car (about 25 km)

• Anbo Port: about 25 minutes by car (about 16 km)
• Miyanoura Port: about 50 minutes by car (about 35 km)
• Yakushima Airport: about 35 minutes by car (about 24 km)

• Please use flights, ferries, or high-speed jetfoil.

• Japan Air Commuter (JAC) operates approximately five round trips per day from Kagoshima Airport and one round trip per day each from Osaka International Airport and Fukuoka Airport to Yakushima. (Some flights are code-shared with ANA)
• All flights use propeller planes with very limited seating, so we recommend making reservations early.

• "Ferry Yakushima 2" (Orita Kisen) connects Kagoshima Main Port with Miyanoura Port in about 4 hours one way.
  The departure from Kagoshima Main Port is at 8:30, and the arrival at Miyanoura Port is at 12:30.
  The departure from Miyanoura Port is at 13:30, and the arrival at Kagoshima Main Port is at 17:40. It is possible to load cars, motorcycles, and bicycles. However, advance reservation is required for loading cars.
  It is susceptible to bad weather, so extra time in the schedule is necessary.
• "Ferry Hibiscus" (Kagoshima Shosen) connects Kagoshima (Taniyama Port) with Miyanoura Port, taking 13 hours for the outward journey and 6 hours for the return journey.
  The departure from Kagoshima Main Port is at 18:00, and the arrival at Miyanoura Port the next morning at 07:00.
  The departure from Miyanoura Port is at 08:10, and the arrival at Kagoshima Main Port is at 14:40.
  It is possible to load cars, motorcycles, and bicycles. (Advance reservation is required for loading cars.)
  It takes a long time and is susceptible to bad weather, so extra time in the schedule is necessary.

• Based in Kagoshima Main Port, the jetfoils "Toppy & Rocket" operated by Tane Yaku High-speed Jetfoil run about five round trips per day.
• The travel time is about 2 hours and 30 minutes for the route via Tanegashima and about 2 hours for the direct route. It is the most resistant to bad weather, so it is recommended.

• The departure and arrival port for the jetfoil "Toppy & Rocket" and Orita Kisen Ferry "Yakushima 2."
• It takes about 50 minutes by limousine bus from Kagoshima Airport and about 15 minutes by bus or taxi from Kagoshima Chuo Station.
• It is also possible to walk from Tenmonkan, taking about 5-10 minutes.

* Please note that the boarding locations for the Ferry "Yakushima 2" and the high-speed craft "Toppy & Rocket" are different.
Kagoshima Main Port - Minami Futo High-Speed Jetfoil Passenger Terminal: Jetfoil "Toppy & Rocket"
Kagoshima Main Port - Minami Futo Passenger Terminal: Ferry Yakushima 2

• The departure and arrival port for Kagoshima Shosen Ferry "Hibiscus."
• Please use the bus going to “Nanatsujima 1-chome” (Line 5, Oroshihonmachi-Nanatsujima 1-chome line). There is only one service: departs Kagoshima Chuo Station at 15:48 and arrives at Kagoshima (Taniyama Port) at 16:34.
• Other transportation options include: “Sun Life Pool Mae” Bus Stop (about 300 meters, walkable), “Kagehara” Bus Stop (about 1.5 km), and JR Sakanoue Station (3 km, taxi recommended).

• There is no shuttle service from Yakushima Airport or the port to the hotel.
• As there are several tourist spots along the way to the hotel, we recommend coming by rental car or taxi while sightseeing.
• There is also a local bus that runs about once an hour. There is a bus stop next to the hotel's main entrance (bus stop name: samana hotel Yakushima).

• There is a bus stop for Yakushima Kotsu Bus "No. 97" next to the main entrance of the hotel (bus stop name: samana hotel Yakushima).
• Buses run about once an hour from Yakushima Airport and the ports. The fare from the airport is 1,030 yen per adult, from Miyanoura Port it is 1,410 yen per adult, and from Anbo Port it is 660 yen per adult.
• Please note that IC cards other than Iwasaki IC card and RapiCa cannot be used on the bus, and high denomination bills cannot be exchanged on board.

• There are several car rental offices near Yakushima Airport and the port. We ask that guests make their own reservations. Early reservations are recommended due to the limited number of vehicles available.
• There are offices such as "Toyota Rental Lease", "Suzuki Rental Lease", "ORIX Rent a Car", "Matsubanda Rent-a-Car", and "Yakushima Airport Rent-a-Car Navi".

• You can use the "Times Car" rental service set up in the hotel parking lot. (Drop-offs are not possible; the car must be returned to the designated parking lot.)
• Membership registration with "Times Car" is required for use. Please make reservations through the app or website.
• For more details, please check the official "Times Car" page (https://share.timescar.jp/).

• "Yakushima Kotsu Taxi", "Matsubanda Kotsu Taxi", and "Anbo Taxi" are available. We ask that guests make their own reservations.

• The fare varies depending on the pick-up location. From Yakushima Airport to the hotel, it costs about 7,000 yen.

• Advance reservations are strongly recommended, as it is often difficult to arrange cabs on the day.

• You can purchase it at the hotel, airport, or tourist information centers. It costs 2,000 yen for one day, 3,000 yen for two or three days, and 4,000 yen for four days.

• Please transfer to the Arakawa Mountain Bus at the "Yakusugi Museum". The round-trip fare for the Arakawa Mountain Bus is 2,000 yen per adult. (The Arakawa Mountain Bus is not covered by the unlimited ride ticket.)
• Arakawa Mountain Bus tickets can be purchased at tourist information centers and "Yakusugi Museum" bus stops.
• Please note that the Arakawa Mountain Bus does not operate from December to February. Arrangements for rental cars or taxis are necessary in advance.

• It operates from Yakusugi Museum to the Arakawa Trail Entrance. The round-trip fare is 2,000 yen per adult (The Arakawa Mountain Bus is not covered by the unlimited ride ticket.).
• From March to November, entry of private vehicles to the Arakawa Trailhead is restricted. Please use the Arakawa Mountain Bus during this period.
• From December to February, the Arakawa Mountain Bus does not operate, so please use a private car or taxi to reach the trailhead.
• Some tours may use a private charter bus to travel to the Arakawa Trail Entrance. (Please inquire with the tour company.)

• Please transfer to the bus heading to Shiratani Unsuikyo at "Oharamachi."

• lease transfer to the bus heading to Yakusugi Land at "Gochomae."

• We ask that guests make their own arrangements.
• We recommend making reservations with tour guide companies that offer transportation to and from the hotel, such as "Sangaku Taro," "Yakushima Eco Tour Guide Phorek," "Yakushima Guide Tour," and "MEGURe:VA (formerly Shimayui)."

• We ask that customers make their own arrangements.
• There are shops such as "Sangaku Taro Shop," "Rental Yamashita," and "Yakushima Rental" along the way from the airport to the hotel.
• "Yakushima Rental" and "Yakushima Tourist Center" also offer delivery services to the hotel (additional fees apply).

• It is a donation for protecting the natural environment of Yakushima and providing hikers with a safe and secure nature experience.
• The basic amount is 1,000 yen for a day trip, and 2,000 yen for those planning to stay overnight in the mountains.
• You can make the donation when purchasing Arakawa Mountain Bus tickets or at tourist information centers. Donations are voluntary.
• When you make a donation, you will receive a supporter's certificate which offers various discounts and benefits at cooperating stores on the island.

• There are many fishing spots such as Anbo, Kurio, and Isso. There are also a few fishing tackle shops on Yakushima.
• There is Onoaida Port near the hotel, but it is not suitable for fishing as the waves are high and very dangerous.

• On the days of the several launches each year, you can see the impressive sight of rockets flying into the clear blue sky from the hotel's terrace, some rooms, and the restaurant.
• You can also see the rocket's exhaust flames with the naked eye. Enjoy this rare celestial show for a few minutes.
• For detailed information on launch schedules, please check the official JAXA website (https://www.jaxa.jp/).

• "Nagata Inakahama Beach," "Kuriohama Beach," and "Isso Beach" are famous as sea turtle nesting sites.
• You can observe spawning from mid-May to mid-July and hatchlings from late July to early-September.
  At "Nagata Inakahama Beach," participation in a "Sea Turtle Observation Meeting" is required to avoid negatively impacting the sea turtle nesting environment.
• Please refrain from entering the beach at night (from 8:00 pm to 5:00 am the following morning) for the purpose of protecting the sea turtles.
• For more details, please check with the "Nagata Sea Turtle Liaison Council Office" (http://nagata-umigame.com/).

• From December to April, you may be able to observe whales from the terrace or ocean-view rooms.

• Cancellation fees start to apply 14 days prior to the date of your stay.
• Cancellation fees: 20% from 14 to 8 days before, 50% from 7 to 2 days before, 100% the day before or on the day of arrival.
• Please note that cancellation policies may vary depending on the accommodation plan.

• For reservations made online, we ask that guests handle cancellations themselves as a general rule.
• For package tour reservations, the hotel cannot process cancellations. We apologize for the inconvenience, but please contact the travel agency's support center.

• Cancellation fees are waived for cancellations due to reasons beyond the guest's control, such as flight cancellations due to inclement weather or restrictions on going out due to a state of emergency caused by an epidemic.

• The bathing tax is a purpose-specific tax imposed on the use of mineral baths (hot springs).
• As our hotel is a facility that has "Yakushima Onsen", a bathing tax of 150 yen per adult per night is invariably charged. (No bathing tax is charged for children of elementary school age and below.)
• The full amount of the bathing tax is remitted to the town of Yakushima.

• It is a fund established with the purpose of contributing to the natural environment of Yakushima, a World Natural Heritage site, and to the island itself.
• From guests staying at "samana hotel Yakushima," we collect 200 yen per adult per stay, and the donations are used for nature conservation in Yakushima, community contributions, and support during disasters.

• Cash, credit cards, QR payments, and IC card payments (such as transportation systems, iD, etc.) are accepted.

• We are compliant with the "Invoice System" that started on October 1, 2023.
• Receipts issued by the hotel will include the hotel’s invoice registration number.
• We can also accommodate the issuance of handwritten receipts separately. However, we do not issue receipts without a name or change the item name on the receipt.